Privacy policy

Last Updated: September 9, 2026

This Privacy Policy explains how Solvanea ("Solvanea", "we", "us", or "our"), the operator of Solvanea.com (the "Site"), collects, uses, stores, discloses, and protects personal information when you visit our Site, purchase our products, create an account, start or manage a subscription, subscribe to marketing communications, contact customer support, submit a review, or otherwise interact with us.

This Privacy Policy is intended for customers and visitors located in the United States and should be read together with our other customer-facing policies, including our Terms of Service, Refund Policy, Shipping Policy, Subscription & Cancellation Policy, Mobile Messaging Terms, and any applicable Cookie Policy.

For privacy-related questions or requests, please contact us at:

Email: support@Solvanea.com

Where applicable, you may also use our Your Privacy Choices page at Solvanea.com/pages/your-privacy-choices.

SECTION 1 — U.S. PRIVACY FRAMEWORK

There is no single comprehensive federal privacy law that applies to all consumer data in the United States in the same way that the UK GDPR applies in the United Kingdom.

We handle personal information in accordance with applicable U.S. federal and state laws, which may include:

  • Section 5 of the Federal Trade Commission Act, which prohibits unfair or deceptive acts or practices;

  • the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), where applicable;

  • other comprehensive U.S. state consumer privacy laws, where applicable;

  • applicable state data-breach notification laws;

  • the CAN-SPAM Act for commercial email;

  • the Telephone Consumer Protection Act ("TCPA") and other applicable requirements for text-message marketing; and

  • other privacy, consumer-protection, communications, and data-security laws that apply to our activities.

The terms "personal information", "personal data", "sensitive personal information", "sensitive data", "sell", "share", and "targeted advertising" may have different meanings under different state laws. When this Policy uses those terms, they are intended to include the meanings assigned by applicable law where relevant.

Solvanea is generally not a health care provider, health plan, or health care clearinghouse subject to the Health Insurance Portability and Accountability Act ("HIPAA"). Information you provide directly to Solvanea therefore should not be assumed to be protected by HIPAA.

Certain U.S. states have separate laws governing consumer health data. Where such a law applies to personal information we process, additional disclosures, consent requirements, or rights may apply.

SECTION 2 — PERSONAL INFORMATION WE COLLECT

We collect personal information from:

  1. information you provide directly to us;

  2. information collected automatically when you use the Site; and

  3. information received from service providers, advertising platforms, payment providers, and other business partners.

The categories of personal information we collect depend on how you interact with us.

Information You Provide Directly

When you create an account, place an order, start or manage a subscription, subscribe to email or SMS marketing, contact customer support, submit a product review, or otherwise interact with us, you may provide information including:

  • name;

  • email address;

  • mobile telephone number;

  • billing address;

  • shipping address;

  • order information;

  • account login information;

  • marketing preferences;

  • subscription preferences;

  • customer-service communications;

  • product reviews;

  • content you submit to us; and

  • other information you voluntarily provide.

Payment Information

When you make a purchase, payment information is processed by our payment service providers.

We do not generally receive or store your full payment-card number. Depending on the payment provider and checkout method, we may receive limited payment-related information such as:

  • payment method or card brand;

  • expiration information;

  • the last four digits of a payment card;

  • payment status; and

  • tokenized payment references.

Information Collected Automatically

When you visit or use the Site, we and our service providers may automatically collect information including:

  • Internet Protocol ("IP") address;

  • browser type;

  • operating system;

  • device type;

  • device or advertising identifiers;

  • approximate location derived from IP address;

  • referring website or advertising campaign;

  • pages and products viewed;

  • time spent on pages;

  • products added to or removed from your cart;

  • search activity;

  • checkout activity;

  • conversion events;

  • cookie and similar-technology identifiers; and

  • other interactions with the Site.

This information may be collected through cookies, pixels, tags, server logs, local storage, APIs, software development kits, and similar technologies.

Information From Third Parties

We may receive personal information from third parties that assist us in operating our business, including:

  • Shopify, our e-commerce platform;

  • Shop Pay and the Shop app, where you use Shopify's accelerated checkout or related services;

  • Klaviyo, our email and SMS marketing provider;

  • WeTracked, our advertising attribution and conversion-tracking provider;

  • payment processors and payment networks;

  • fraud-prevention and security providers;

  • shipping and fulfillment providers;

  • advertising platforms such as Meta and Google;

  • customer-support providers; and

  • other service providers that support our Site, analytics, marketing, customer service, or business operations.

We may also receive information when you interact with one of our advertisements or, where permitted by law, from publicly available sources.

Information You Provide About Health or Wellness

Solvanea sells health and wellness products. You may voluntarily provide information relating to your health, wellness goals, symptoms, product experience, or other health-related matters when contacting customer support, submitting feedback, or providing a review.

You are not required to provide medical information to purchase our products. Please do not provide medical records, detailed diagnoses, or other sensitive health information unless it is genuinely necessary for your inquiry.

Where health-related information is subject to a specific U.S. state consumer-health-data law, we will process that information in accordance with the applicable law.

SECTION 3 — HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

Orders and Customer Accounts

We may use personal information to:

  • process and fulfill orders;

  • take and manage payments;

  • provide order confirmations;

  • arrange shipment and delivery;

  • provide tracking information;

  • process returns, replacements, and refunds;

  • manage customer accounts; and

  • communicate with you about purchases.

Subscription Management

If you subscribe to recurring Solvanea orders, we may use account, payment, order, and subscription information to:

  • schedule recurring orders;

  • process renewal payments;

  • send transactional subscription notifications;

  • manage cancellations;

  • manage pauses or skips;

  • update subscription preferences; and

  • provide customer support.

Where supported by your card issuer or payment provider, account-updater services operated by payment networks may update stored payment credentials when a payment card is replaced, renewed, or reissued.

You can stop future subscription renewals by canceling your subscription in accordance with our Subscription & Cancellation Policy.

Customer Service

We may use information you provide when contacting us to:

  • respond to inquiries;

  • investigate problems;

  • provide customer assistance;

  • process refunds or replacements;

  • resolve complaints;

  • investigate delivery issues; and

  • improve customer service.

Marketing Communications

We may use your email address or mobile telephone number to send marketing communications where permitted by applicable law.

Marketing communications may include:

  • product announcements;

  • promotional offers;

  • discounts;

  • restock notifications;

  • educational content; and

  • other Solvanea news.

You can opt out at any time as described in Section 7.

Advertising, Analytics, and Attribution

We may use information about your interactions with the Site and our advertising to:

  • measure advertising performance;

  • attribute purchases to campaigns;

  • understand customer journeys;

  • analyze conversions;

  • improve advertising campaigns;

  • create or manage advertising audiences;

  • personalize or measure advertising;

  • reduce unnecessary advertising to existing customers; and

  • understand how visitors use the Site.

Advertising and attribution information may be processed by providers including WeTracked, Meta, Google, Shopify, and other advertising or analytics providers.

Depending on applicable state law and the technology involved, some of these activities may be considered "selling" or "sharing" personal information or processing personal data for "targeted advertising", even if no money is exchanged for the information.

Site Operation and Personalization

We may use personal information to:

  • remember your preferences;

  • retain items in your shopping cart;

  • provide relevant Site content;

  • maintain the Site;

  • diagnose technical problems;

  • analyze Site performance;

  • develop or improve features; and

  • maintain Site security.

Fraud Prevention and Security

We may process personal information to:

  • detect and prevent fraudulent transactions;

  • identify misuse of promotional offers;

  • protect customer accounts;

  • prevent unauthorized access;

  • investigate suspicious activity;

  • enforce our Terms and policies; and

  • protect Solvanea, our customers, and our service providers.

Legal and Regulatory Purposes

We may use or retain personal information where reasonably necessary to:

  • comply with tax, accounting, and recordkeeping obligations;

  • respond to lawful requests from courts, regulators, government authorities, or law enforcement;

  • establish, exercise, or defend legal claims;

  • investigate fraud or other unlawful activity;

  • enforce contracts or policies; and

  • comply with other applicable laws.

SECTION 4 — COOKIES AND SIMILAR TECHNOLOGIES

The Site uses cookies and similar technologies.

A cookie is a small file stored on your device. Similar technologies may include pixels, tags, web beacons, local storage, session storage, APIs, and other technologies that perform comparable functions.

We may use these technologies for the following purposes.

Strictly Necessary

These technologies are used for functions such as:

  • maintaining your shopping cart;

  • enabling checkout;

  • keeping you signed into your account;

  • maintaining security;

  • remembering privacy choices; and

  • detecting fraud or security threats.

Functional

These technologies may remember preferences and provide enhanced Site functionality.

Analytics

Analytics technologies may help us understand how visitors interact with the Site, identify technical issues, measure conversions, and improve Site performance.

Advertising and Attribution

Advertising and attribution technologies may help us:

  • measure advertising performance;

  • identify conversions;

  • attribute purchases to advertisements;

  • create or manage advertising audiences;

  • deliver or measure targeted advertising; and

  • understand the effectiveness of marketing campaigns.

Depending on your state of residence and applicable law, you may have the right to opt out of certain uses of cookies and similar technologies for the sale or sharing of personal information or targeted advertising.

You may manage applicable privacy choices through our Site controls and our Your Privacy Choices page at Solvanea.com/pages/your-privacy-choices.

Where required by applicable law, we also recognize qualifying browser-based universal opt-out mechanisms or opt-out preference signals, such as the Global Privacy Control ("GPC").

You may also manage cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Do Not Track

Some browsers provide a legacy "Do Not Track" ("DNT") setting. Because there is not a single generally accepted standard for responding to DNT signals, we do not necessarily respond to legacy DNT signals.

This does not affect our obligation to recognize a legally valid GPC or other universal opt-out mechanism where required by applicable law.

SECTION 5 — OUR SERVICE PROVIDERS AND BUSINESS PARTNERS

We work with third parties that help us operate the Site and provide our products and services.

Shopify

Shopify provides our e-commerce infrastructure and may support functions including:

  • Site hosting;

  • checkout;

  • payment processing;

  • customer accounts;

  • order management;

  • fraud prevention; and

  • e-commerce analytics.

Personal information may be processed on Shopify's systems where necessary to provide these services.

Shop Pay and the Shop App

If you choose Shop Pay or interact with the Shop app, Shopify may process your contact, payment, shipping, and order information in accordance with Shopify's own privacy practices.

Klaviyo

Klaviyo provides email and SMS marketing services.

Depending on how you interact with us, Klaviyo may process information including:

  • contact details;

  • order information;

  • marketing preferences;

  • subscription or customer attributes; and

  • engagement information such as email opens and link clicks.

We use this information to send communications, manage marketing preferences, segment audiences, and measure campaign performance.

WeTracked

WeTracked provides advertising attribution and conversion-tracking services.

Depending on your privacy choices and applicable law, WeTracked may process information about Site visits, advertising interactions, device or browser information, order events, and conversion events to help us understand advertising performance.

Relevant conversion or attribution information may also be provided to advertising platforms such as Meta and Google.

Google

We may use Google advertising and measurement technologies, including services such as Google Ads, Google Analytics, or Google Tag Manager.

Depending on the services used and your privacy choices, information processed may include:

  • IP address;

  • device information;

  • browser information;

  • page views;

  • advertising interactions; and

  • conversion information.

Meta

We may use Meta advertising and measurement technologies, which may include the Meta Pixel and server-side conversion tools.

Depending on the technologies used and your privacy choices, Meta may receive information about advertising interactions, Site activity, and conversion events for purposes such as measurement, attribution, audience creation, and advertising.

Other Providers

We may also disclose personal information to providers that assist with:

  • payment processing;

  • order fulfillment;

  • shipping and delivery;

  • fraud prevention;

  • customer service;

  • IT infrastructure;

  • website security;

  • analytics;

  • professional advice; and

  • other business functions.

We expect service providers handling personal information on our behalf to use that information for the services they provide to us and in accordance with applicable contractual and legal requirements.

SECTION 6 — HOW WE DISCLOSE PERSONAL INFORMATION; SALE, SHARING, AND TARGETED ADVERTISING

We may disclose personal information to:

  • service providers and contractors;

  • payment processors and payment networks;

  • shipping, fulfillment, and logistics providers;

  • customer-support providers;

  • advertising, analytics, and attribution providers;

  • professional advisers, including attorneys and accountants;

  • fraud-prevention and security providers;

  • government authorities, regulators, courts, or law-enforcement agencies where legally required; and

  • parties involved in a potential or completed merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our business.

We do not sell personal information in exchange for money as a standalone business activity.

However, some U.S. state privacy laws define "sale" or "sharing" broadly. Our use of advertising, analytics, attribution, pixels, cookies, or similar technologies may be treated as a sale, sharing, or processing for targeted advertising under those laws.

Depending on the technology and applicable law, categories that may be disclosed to advertising or analytics partners can include:

  • identifiers, such as IP address or online identifiers;

  • Internet or other electronic network activity;

  • commercial information, such as product or purchase interactions;

  • approximate geolocation derived from IP address;

  • advertising and conversion information; and

  • inferences or audience information derived from Site activity.

Recipients may include advertising and analytics providers such as Meta, Google, WeTracked, and similar providers.

Where applicable law provides a right to opt out of these activities, you may exercise that right through our Your Privacy Choices page at Solvanea.com/pages/your-privacy-choices or through a qualifying browser-based opt-out signal such as GPC.

We do not knowingly sell or share the personal information of consumers under 16 years of age for cross-context behavioral advertising.

We do not disclose personal information to third parties simply so they can use it for their own unrelated direct-mail, email, or SMS marketing.

SECTION 7 — EMAIL AND SMS MARKETING

Email

We may send commercial email in accordance with applicable law, including the CAN-SPAM Act.

You may opt out of marketing emails at any time by using the unsubscribe link included in the email.

We may retain a limited suppression record after you unsubscribe so that we can honor your preference.

SMS

If you affirmatively opt in to Solvanea SMS marketing, we may send promotional or marketing text messages in accordance with the TCPA and other applicable law.

Consent to receive marketing text messages is not a condition of purchase.

You may opt out by following the instructions in the message, including by replying STOP where supported.

Message and data rates may apply.

Transactional Communications

Opting out of marketing does not prevent us from sending non-marketing communications that are reasonably necessary to:

  • process or deliver an order;

  • manage a subscription;

  • provide account or security notices;

  • respond to customer-service requests;

  • provide refund or replacement information; or

  • communicate other transactional or service-related information.

SECTION 8 — SENSITIVE PERSONAL INFORMATION AND HEALTH-RELATED INFORMATION

Depending on applicable state law, certain information may be considered "sensitive personal information" or "sensitive data".

This may include certain account credentials, financial information, precise geolocation, government identifiers, health information, racial or ethnic origin, religious beliefs, sexual orientation, biometric information used for identification, or other categories defined by law.

Solvanea does not generally require sensitive personal information beyond information reasonably necessary to process orders, secure accounts, manage payments, provide customer service, or comply with law.

Because Solvanea sells health and wellness products, you may voluntarily provide health-related information when contacting us or submitting a review or testimonial.

Please do not provide detailed medical records, diagnoses, laboratory results, or other sensitive health information unless genuinely necessary.

Where we receive sensitive personal information, we use it for purposes reasonably necessary and proportionate to the reason it was collected, such as:

  • providing the service or support you requested;

  • processing and protecting transactions;

  • preventing fraud or security incidents;

  • complying with law; or

  • another purpose with any consent required by applicable law.

We do not use health information you voluntarily provide to customer support for targeted advertising based on your health condition.

If a state consumer-health-data law applies to health-related information we collect, we will provide any separate notice, consent, deletion mechanism, or other rights required by that law.

SECTION 9 — DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to operate our business and satisfy legal, tax, accounting, chargeback, fraud-prevention, regulatory, contractual, and reporting requirements.

Retention periods vary depending on the type of information and the reason we hold it.

Order and Transaction Records

We may retain order, payment, transaction, shipping, refund, and accounting records for the period reasonably necessary to:

  • fulfill orders;

  • process refunds and chargebacks;

  • maintain tax and accounting records;

  • prevent fraud and abuse;

  • administer our guarantees and refund policies; and

  • establish or defend legal claims.

Marketing Records

We generally retain marketing information while you remain subscribed or while it remains reasonably useful for permitted marketing purposes.

If you unsubscribe, we may retain limited information on a suppression list so that we can continue honoring your opt-out.

Customer-Service Records

Customer-service communications may be retained for a reasonable period where necessary to:

  • resolve inquiries;

  • maintain records of refunds or complaints;

  • investigate delivery issues;

  • prevent fraud or abuse;

  • improve customer service; or

  • establish or defend legal claims.

When personal information is no longer reasonably necessary, we may delete, de-identify, or anonymize it in accordance with applicable law and our operational requirements.

SECTION 10 — DATA SECURITY AND BREACH RESPONSE

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Measures may include:

  • HTTPS/TLS encryption for information transmitted through the Site;

  • access controls;

  • multi-factor authentication for administrative systems where appropriate;

  • vendor due diligence;

  • security monitoring; and

  • access restrictions based on business need.

However, no method of transmitting or storing information electronically can guarantee absolute security.

If a data-security incident triggers notification requirements under applicable federal or state law, we will provide the notices required by that law.

If Solvanea becomes subject to the Federal Trade Commission's Health Breach Notification Rule with respect to a particular service or category of information, we will comply with any applicable notification obligations under that Rule.

SECTION 11 — PROCESSING IN THE UNITED STATES AND OTHER COUNTRIES

Solvanea and our service providers may process personal information in the United States and in other countries where our service providers operate, including countries such as Canada.

Privacy and data-protection laws may differ between jurisdictions.

Where we use service providers in another country, we take reasonable steps appropriate to the nature of the information and the service involved to protect personal information in accordance with our contractual arrangements and applicable law.

By using the Site or otherwise providing personal information to us, you understand that personal information may be processed in jurisdictions outside the state in which you live.

SECTION 12 — U.S. STATE PRIVACY RIGHTS

Depending on your state of residence, the nature of our processing, and whether the applicable law covers Solvanea, you may have certain privacy rights.

These rights may include the right to:

  • confirm whether we process your personal information;

  • access or obtain a copy of personal information we maintain about you;

  • request correction of inaccurate personal information;

  • request deletion of certain personal information;

  • obtain certain information in a portable format;

  • opt out of the sale of personal information;

  • opt out of sharing personal information for cross-context behavioral advertising;

  • opt out of processing for targeted advertising;

  • opt out of certain profiling or automated decision-making activities;

  • limit certain uses or disclosures of sensitive personal information;

  • withdraw consent where processing is based on consent;

  • appeal a decision we make regarding a privacy-rights request where applicable; and

  • exercise privacy rights without unlawful discrimination or retaliation.

These rights are subject to the definitions, exceptions, thresholds, verification requirements, and other limitations of the law that applies to you.

Universal Opt-Out Mechanisms

Where required by applicable state law, we recognize qualifying browser-based universal opt-out mechanisms or opt-out preference signals, including the Global Privacy Control ("GPC"), for applicable sale, sharing, or targeted-advertising opt-outs.

An opt-out signal generally applies to the browser or device from which it is sent unless applicable law or our technology allows us to associate the preference with your account.

Authorized Agents

Where permitted by applicable law, you may use an authorized agent to submit a privacy request on your behalf.

We may require evidence that the agent is authorized to act for you and may need to verify your identity directly, depending on the type of request and applicable law.

SECTION 13 — CALIFORNIA PRIVACY DISCLOSURES

This section applies to California residents to the extent Solvanea is subject to the CCPA.

Categories of Personal Information

During the preceding 12 months, we may have collected the following categories of personal information, depending on how you interacted with us:

  • Identifiers, such as name, email address, telephone number, billing or shipping address, IP address, account identifiers, and online identifiers;

  • Customer records information, such as contact information and limited payment-related information;

  • Commercial information, such as products purchased or considered, orders, subscriptions, returns, and transaction history;

  • Internet or electronic network activity, such as browsing activity, Site interactions, device information, advertising interactions, and cookie or pixel data;

  • Approximate geolocation, such as location inferred from IP address;

  • Audio, electronic, or similar information, if you voluntarily provide content to us in a format that includes it;

  • Inferences, such as audience or advertising-related inferences based on shopping or Site activity; and

  • Sensitive personal information, in limited circumstances, such as account login credentials, payment-related information, or health-related information you voluntarily provide.

The sources of this information are described in Section 2.

The purposes for which we collect and use this information are described in Section 3.

The categories of third parties to whom we disclose information are described in Sections 5 and 6.

Disclosure for Business Purposes

During the preceding 12 months, we may have disclosed categories of personal information described above to service providers, contractors, payment providers, fulfillment and shipping providers, fraud-prevention providers, customer-service providers, professional advisers, advertising and analytics providers, and other parties described in this Policy for business or commercial purposes.

Sale or Sharing

We do not sell personal information for money as a standalone business activity.

However, our use of advertising, analytics, attribution, pixels, cookies, and related technologies may constitute "sharing" for cross-context behavioral advertising and, depending on the arrangement, may constitute a "sale" under the CCPA.

The categories that may be sold or shared in this legal sense can include:

  • identifiers and online identifiers;

  • Internet or electronic network activity;

  • commercial information;

  • approximate geolocation;

  • advertising and conversion information; and

  • inferences relating to advertising audiences.

The categories of third parties receiving this information may include advertising and analytics providers such as Meta, Google, WeTracked, and similar providers.

California residents may opt out through our Your Privacy Choices page at Solvanea.com/pages/your-privacy-choices and through a qualifying GPC signal.

Sensitive Personal Information

We use sensitive personal information only for purposes reasonably necessary to provide products and services, process payments, secure accounts and transactions, provide customer support, prevent fraud, comply with law, or for another purpose permitted by applicable law.

If we begin using or disclosing sensitive personal information for purposes that trigger a California right to limit, we will provide the required method for exercising that right.

California Consumer Rights

Subject to applicable exceptions, California residents may have the right to:

  • know what personal information we collect, use, disclose, sell, or share;

  • request access to specific pieces of personal information;

  • request deletion;

  • request correction;

  • opt out of sale or sharing;

  • limit certain uses and disclosures of sensitive personal information; and

  • receive equal service and pricing without unlawful discrimination for exercising CCPA rights.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

SECTION 14 — HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, you may contact us at:

support@Solvanea.com

For sale, sharing, or targeted-advertising opt-outs and other available privacy controls, you may also use:

Solvanea.com/pages/your-privacy-choices

Please describe the right you wish to exercise and provide enough information for us to identify the relevant records.

Verification

We may need to verify your identity before completing certain access, correction, deletion, or portability requests.

The information we request for verification will depend on:

  • the type and sensitivity of the request;

  • the information we maintain about you;

  • the risk of unauthorized access or deletion; and

  • applicable law.

We will not require verification for an opt-out of sale or sharing where applicable law prohibits requiring verification for that request.

Response Timing

We will respond within the time required by applicable law.

Where a state privacy law permits an extension because a request is complex or because of the number of requests received, we may use that extension and will provide any notice required by law.

Appeals

If applicable state law gives you a right to appeal our decision regarding a privacy request, you may submit an appeal by replying to our decision or by emailing support@Solvanea.com with the subject line "PRIVACY APPEAL".

No Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

SECTION 15 — CHILDREN'S PRIVACY

The Site and Solvanea products are intended for individuals aged 18 or older.

We do not knowingly collect personal information online from children under 13 years of age in a manner subject to the Children's Online Privacy Protection Act ("COPPA").

Individuals under 18 should not place orders or create customer accounts.

We do not knowingly sell or share the personal information of consumers under 16 for cross-context behavioral advertising.

If you believe a child has provided personal information to us in circumstances where we should not have collected it, please contact:

support@Solvanea.com

We will review the request and take appropriate action consistent with applicable law.

SECTION 16 — CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • changes to our business;

  • changes to our service providers;

  • changes to the way we collect or use personal information;

  • changes to applicable law or regulatory guidance; or

  • improvements to the way we describe our privacy practices.

The "Last Updated" date at the top of this Policy identifies when it was most recently revised.

If we make a material change to our privacy practices, we will provide any notice or obtain any consent required by applicable law before applying the change in a manner that requires such notice or consent.

We will not use a privacy-policy update to retroactively make materially different uses of personal information where doing so would be unlawful or inconsistent with prior privacy commitments.

SECTION 17 — CONTACT US

For questions, privacy requests, or complaints relating to privacy or this Privacy Policy, please contact:

Solvanea

Email: support@Solvanea.com

Privacy Choices: Solvanea.com/pages/your-privacy-choices

For questions concerning orders, refunds, shipping, or subscriptions, please also refer to our:

  • Terms of Service;

  • Refund Policy;

  • Shipping Policy; and

  • Subscription & Cancellation Policy.